Stay in control of your Axiory profile and experience seamless account management.
Whether you're changing your email address, updating your phone number, or simply adjusting your time zone, the Axiory Portal is designed to give you full control over your personal information with a few easy steps.
1. Log in to Your Axiory Portal
Visit https://my.axiory.com/login and enter your login credentials. This takes you directly to your secure client portal, where you can manage every aspect of your account.
2. Click on the Profile Icon
Once logged in, navigate to the top right corner of the screen and click on your profile icon. This is your access point to all personal settings.
3. Go to “Profile & Settings”
From the dropdown menu, select “Profile & Settings.” This section contains all your personal information, account preferences, and system settings.
4. Request a Change
Need to update your contact info or personal details? No problem. Here's what you can modify:
- Email Address
- Phone Number
- Password
- Residential Address
Next to each field, you’ll find a “Request Change” button. Simply click it, make the necessary updates, and submit your request. Once reviewed, you'll receive a confirmation email verifying that the change has been processed.
⚠️ For address updates, please ensure your new residential address matches the one on your Proof of Residency document, as this is required for full account verification.
What Else Can You Manage in Profile & Settings?
This section goes beyond just your contact details. You can also:
Language and Time Zone Preferences
Choose the language you're most comfortable with and adjust your time zone to match your location—this ensures all notifications and timestamps are clear and relevant.
Upload or Update Your Documents
Easily upload essential documents such as your ID or Proof of Residence to stay compliant and maintain uninterrupted access to your account.
Customize Your Notifications
You have full control over what you want to hear about:
- Transaction updates (deposits, withdrawals)
- Campaign news and promotions
- Trading account settings
- Platform announcements
Set your preferences and stay informed on what matters to you.
Why Keeping Your Information Up to Date Matters
Your personal information isn’t just about your profile; it’s the key to a secure and uninterrupted trading experience. Keeping everything accurate helps:
- Speed up verification processes
- Ensure smooth withdrawals and deposits
- Enhance communication from our support and platform teams
- Maintain transparency and compliance for regulatory standards
If you need assistance or have a specific request, our support team is always ready to help through live chat, email, or directly within the portal.